Privacy Policy

TOPPrivacy Policy

JCR Pharmaceuticals Co., Ltd. recognizes the importance of protecting personal information for its development as a company trusted by society, maintains compliance with the Act on the Protection of Personal Information (hereinafter, “Personal Information Protection Act”) and other related laws and regulations, and conducts initiatives as follows to appropriately protect personal information.

Collection of personal information
The Company acquires personal information using appropriate, lawful means and provides notification of the purpose for which it will be utilized or posts this information on its website. (Click here to refer the purpose of utilization)
Provision of personal information to third parties
Personal information possessed by the Company is not provided to third parties except in the following cases.
  • When consent is obtained from the person involved in advance
  • When personal information handling is contracted out in part or full by the Company within the scope necessary for the purpose of utilization
  • When personal information is provided in conjunction with business transfer due to merger or other reason
  • When personal information is provided for joint use
  • When personal information is provided after being processed to render the person involved anonymous
  • When requested to disclose personal information by laws and regulations or by public bodies such as the court, police department, etc.
  • When otherwise recognized by laws and regulations
Joint use of personal information
To achieve the purpose of utilization (Click here to refer the purpose of utilization) with respect to names, addresses, telephone numbers, company/organization/department affiliations and other personal information, the Company, as custodian of the information, may in some cases use the information jointly with its subsidiaries and/or affiliates (Click here to refer the information on subsidiaries and affiliates).
Management of personal information
The Company establishes management systems necessary for appropriately managing personal information and conducts rigorous security system management to prevent the occurrence of unauthorized intrusion, leaks, alteration, loss, unauthorized use and unauthorized disclosure, etc. of personal information.
Disclosure, correction, and deletion of personal data
When the Company is requested to disclose, correct or delete, etc. personal information that it possesses, it confirms the identity of the person involved via prescribed procedure and promptly accommodates the request within an appropriate and lawful scope.
Organizations and systems
The Company appoints a Chief Privacy Officer and assigns personal information managers in each division, who provide appropriate supervision and conduct training for employees that handle personal information and ensure that personal information is thoroughly protected.
Improvements to the Privacy Policy
The Company continuously reviews its Privacy Policy and works to make improvements to maintain compliance with laws and regulations on the handling of personal information and with other related standards so that it is able to develop as a company trusted by society.

Purpose of Utilization for Personal Information

For research, development, manufacture and sale of pharmaceuticals, etc. and other business activities, the Company uses personal information for the following purposes

1. Personal information of medical professionals such as physicians, pharmacists, nurses, pharmacy personnel, and personal information of researchers in medicine, pharmacology and other scientific fields, and government officials involved in medical and pharmaceutical affairs
  • Provision, collection and communication of information related to the appropriate use of pharmaceuticals, medical devices, regenerative medicine and other products, reagents, and other products handled by the Company (hereinafter, “pharmaceuticals, etc.”)
  • Provision, collection and communication of information on the quality, safety and effectiveness of pharmaceuticals, etc.
  • Implementation and support for studies and research in medicine and pharmacology and for academic activities such as research symposiums and lectures
  • Provision and collection, etc. of medical information and academic information
  • Requests and implementation of clinical trials and post-marketing surveillance, etc. and implementation and assistance for studies and research and provision of related information
  • Collection, studies, considerations, provision and accommodation related to usage conditions, usage status and usage needs of pharmaceuticals, etc.
  • Identification of delivery destinations for pharmaceuticals, etc. and maintenance of a communication network
  • Collection and provision of information related to recalls of pharmaceuticals, etc. and other information on adverse reactions, and response to such occurrences
  • Requests and management, including lectures, instruction and consulting
  • Applications, notifications and reports to government agencies, public bodies, participating groups, etc.
  • Disclosure and provision related to laws, regulations and other standards
  • Provision of pharmaceuticals, etc.
  • Identification, contact and provision for delivery destinations for biological products
  • Collection and management of information related to payment processing and credit management
  • Information provision and disclosure to ensure transparency related to funds and other benefits
  • Inquiry reception and complaint processing related to pharmaceuticals, etc.
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items
2. Personal information of people affiliated with wholesalers, joint developers, technology licensees or subcontractors for pharmaceuticals, etc. and personal information of people affiliated with companies, organizations or consultants that have transactions with the Company or that are related contractually or in terms of debts and obligations
  • Collection and provision of information related to the distribution, delivery or use of pharmaceuticals, etc.
  • Joint action at the time of occurrence for recalls, adverse reactions and other incidents involving pharmaceuticals, etc.
  • Provision, collection, consideration and communication of information related to the quality, safety and effectiveness of pharmaceuticals, etc.
  • Applications, notifications and reports to government agencies, public bodies, participating groups, etc.
  • Disclosure and provision related to laws, regulations and other standards
  • Contacts, consultations, cooperation, confirmation, requests and instructions related to business administration
  • Negotiations, contacts, consultation, considerations, order reception and issue, settlement, management and responses related to transactions
  • Provision and collection of information related to contractual relationships and credit management
  • Building of new transactional relationships
  • Market surveys and monitoring related to pharmaceuticals, etc.
  • Reception of goods or services, etc. based on the transactions and their payment
  • Joint actions for efficient promotion of pharmaceuticals, etc.
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items
3. Personal information related to patients and members of the general public
  • Surveys and consideration of the content of inquiries, consultations and contacts
  • Support for patient groups
  • Information on medical-related forums, etc. for the general public, including patients
  • Reporting and contact to product manufacturers, sellers and medical personnel, etc.
  • Applications, notifications and reports to government agencies, public bodies, participating groups, etc.
  • Proposal, implementation and evaluation of disease awareness-raising activities
  • Market surveys and monitoring related to pharmaceuticals, etc.
  • Building access management for tours and visits to Company facilities
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communication related to the above items
4. Personal information related to media, securities analysts, investors and other related parties
  • Sending of Company information and provision of event information
  • Collection and provision of information for publicity and IR activities
  • Applications, notifications and reports to government agencies, public bodies, participating groups, etc.
  • Monitoring and analysis of market needs and related planning
  • Consideration, survey and response to consultations, inquiries, and contacts, etc.
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Confirmation of access to the Company’s website for shareholders and investors
  • Fostering good communication
  • Administrative communications related to the above items
5. Personal information of shareholders (including past shareholders)
  • Execution of obligations stipulated in laws and regulations and response to the exercise of rights
  • Sending of business reports and other materials and related communications
  • Implementation of various policies for facilitating relations between shareholders and the Company
  • Notification and reporting based on laws and regulations
  • Shareholder management within the scope necessary for executing the above
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items
6. Information related to job and internship applicants
  • Hiring considerations and decisions
  • Communication and information provision related to hiring
  • Notification and reporting based on laws and regulations
  • Implementation of internships and reference for planning and administration in connection with future hiring activities
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items
7. Personal information of employees, etc. (current and former) and their families
  • Execution, planning, consideration and management, etc. of business-related communications, attendance and absence, salary payments, human resources, evaluations, benefits, disciplinary measures, human resources development, welfare benefits, safety and health, etc. and other business processes related to laws and regulations on labor, tax, and social welfare
  • Reception, execution and management of various procedures stipulated in internal company rules
  • Contact and submission to health insurance associations, corporate pensions, shareholder associations, subsidiaries and affiliated companies
  • Tracking and managing attendance records for various training programs and sessions
  • Provision of Medical Representatives (MR) training records to MR Education Center
  • Applications, notifications and reports to government agencies, public bodies, participating groups, etc.
  • Notification and reporting based on laws, regulations and other standards
  • Mediation and referrals for employee transfers and relocations
  • Contact to the person involved or their family members in emergencies
  • Contact to subcontractors, consulting firms, insurance companies, etc.
  • Various procedures and contacts after retirement
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items
8. Personal information related to people using PR-related information desks and other such Company contact points
  • Reporting and contact to product manufacturers, sellers, etc.
  • Telephone reception skill improvement and realization of better customer service
  • Feedback to Company representatives on consult content and response status
  • Smooth communication with person using Company contact point
  • Response to access and other communications and management of related records
  • Notification and reporting based on laws, regulations and other standards
  • Consideration, survey and response to consultations, inquiries, and contacts, etc.
  • Resolutions to lawsuits and other disputes involving the Company or its affiliates
  • Efficient business execution
  • Fostering good communication
  • Administrative communications related to the above items